Essential Information

Opening times

TOG’s morning sessions run from 9.05am to 12.05pm, Monday to Friday. Baby group is from 1.10pm to 2.30pm, on Tuesday afternoons. Lunch club runs directly after each morning session from 12.05pm to 1.00pm, Monday to Thursday. Individual 1-hour multi-sensory unit sessions are available by appointment with our manager Helen.

What to bring with you

Each child should have sufficient clothes for their daily needs and a spare set of clothes, as children can get messy during their play. Please bring sunhats and sun cream during the summer months. For the winter months, please bring welly boots, gloves, and suitable outdoor clothing including ‘all in ones.’ This will ensure your child can benefit from our outdoor activities during this time.

All clothes should be clearly labelled. Please provide spare nappies and if your child is being toilet trained, then please provide extra clothing. If you would like to provide nappy cream, please speak to your child’s key person.


Only prescribed medication for your child may be given at TOG. The medication must be clearly labelled with your child’s name, dosage and a date on it, and needs to be given to a member of staff on arrival. A short-term or long-term medicine form will also need to be completed. We also administer emergency epilepsy and allergy medication, but would need to arrange training for this with your child’s community nurse and a medical care plan would then be drawn up.

Accidents and incidents

Despite extensive risk assessment and all efforts to remove hazards, accidents can happen. All such accidents and incidents are recorded, monitored and reported back to the parent/carer, who will be asked to sign an accident log or incident report. In an emergency we would contact parents/carers straight away and follow our emergency procedures. All staff are qualified first aiders.


Any child who has or develops an infectious illness must be kept at home in order to help prevent the spread of illness. This includes conditions such as vomiting, diarrhoea, discharges from eyes, conjunctivitis, sore throat and obvious rashes. In particular, any child suffering from vomiting and diarrhoea must be kept at home until clear of symptoms for a minimum period of 48 hours.

Please call TOG first thing if your child is unable to attend the morning session that day. For more information, please speak to your key person or ask for a copy of our sickness policy.


All visitors to TOG are welcomed by a member of staff and must sign in and out in the presence of a staff member. Only those who are pre-authorised to collect their child from TOG will be allowed to do so, unless approval is given by the parent/carer. Please ensure you inform a member of staff of any changes in advance. Parents/carers are asked to leave an emergency number where they can be contacted.


Please pay fees promptly; if you are having difficulties please speak to Helen or Julie.


If you are staying at TOG for the morning, please ensure you have signed in the visitor’s book. Parents/carers are welcome to make themselves tea or coffee in our family room where there is a variety of literature that can be read. There is a parent notice board in the corridor and family room for your information.

Above all

We hope that your child’s experience at TOG is happy and enjoyable, and we look forward to working together in partnership with you.